Most read answers

Question Reads Rating Answered Open Answer
I used to have a helmet card, but I can't find it anymore. How can I renew it? 8 7.5.2020 Unfortunately it is not possible to send any customer info via e-mail or phone due to confidentiality and privacy reasons.  You can obtain a temporary customer id for the access to e-library by sending a request to the address Temporary customer id is valid until 31 May, 2020. Online courses and e-books for example contain some language learning material. You can get a new permanent card from library customer service when libraries are fully open again in June. There is more information about the current situation on Helmet website.   
Denmark has www. Sweden has Norway has Does an equivalent "open search" ( in Swedish ) exist covering Finland? 7 15.6.2020 Hi! In Finland we have: (in Finnish) You can search for example Swedish names but the search language is Finnish (in Finnish) This search service is like Fonecta only in Finnish but you can even here search for example Swedish names and for  Åland Islands (in Swedish)
About using valid ID card for applying library card, is this type of ID card valid (see link below)? My daughter was rejected by using her ID card when… 7 12.6.2020 Any photo ID that s issued by police is enough when applying library card. Passport, ID card of any EU country (the one you linked), Finnish driving license and Kela card with photo are all valid. Here is the Helmet listing about valid ID:s. Children under 15 need a written consent of their guardian when applying library card. Read more at Helmet Library user regulations. 
My name is Mika and with a couple of friends we have developed where users easily can get information where they can among other things borrow… 7 24.2.2020 If i understood correctly, you are searching for a possibility to find materials, especially games, in every (public) libraries in one "catalogue". There is, which contains a great part of Finnish library materials, but not quite all of it yet. You can see how Finna looks like here, Finna has an own developers-Wiki, Maybe you can find the information you need there, or at least contact persons. You can send mail to An other way to find library materials in one search is the metasearch of, Here the problem is that since the metasearch searches on different databases with different kinds of solutions in…
I applied a HelMet library card in 2013. After a long term pause, I would like to start borrowing books again. However I cannot log in with the card number… 7 2.3.2020 Your customer record is not in our register anymore. Probably You haven't  used the card for some years, so the record has been deleted. You ought to visit any Helmet library to get a new card. Take Your ID card with You. Library card pre-registration:
Dear Gentlemen, I am searchig for a Finnish book that has been out of order for a long time. It is a book about Hollywood comics Laurel & Hardy. The author is… 7 15.4.2020 The book "Surullisen hahmon ritarit" by Sauli Pesonen is in collections of some libraries in Finland. You can see the libraries from the datebase Finna: You can ask an opportunity to interlibrary loan from your own library. Now all the libraries in Finland are closed during the corona epidemic and unfortunately all our services are not functioning as normal.     
Looking for a verse to put in the Anniversary card I’m making for my wife, and I need it in english please. 6 19.5.2020 Maybe these websites might be helpful for you:…      
How can i access chat on helmet website? please tell me qiuckly :( I don't have much time.. 6 23.6.2020 I'm sorry for answering you so late. Helmet chat comes into view just when it's open. In this summer the opening hours are mon-thur 12-17 and fri 12-16:
Is there any libraries in Finland that have a gaming room outfitted with 10+ gaming PCs? Thank you 5 22.5.2020 There are in Helsinki Central Library Oodi three rooms with console games and one game room with gaming computers. In these rooms there are 14 gaming computers. More information here: Obviously it is the only library with 10+ gaming PCs.  
I need a book called: Teaching reading in mathematics by Mary Barton. Are there any exemplaries in Helsinki's libraries? All good, Kelly Sule 2 7.7.2020 Unfortunately this book is not in any libraries in Helsinki or even in Finnish libraries anywhere. From the database WorldCat you can see libraries which has this book in their collections:
Dear Librarian, I have returned the books that I had borrowed. Why they are not cleared from my account and I need to pay for them? This has happened quite a… 2 6.7.2020 Hi!  I am deeply sorry that your returning progress hasn´t been working as it should. I recommend you to call to your local library and find out what happened there. Here we don´t solve out client´s loaning and returning issues because of the information security.  All libraries have machines where you can borrow and return your loans. Librarians will advice you more about these things at your local library. You can check information, locations and phone numbers from libraries here: