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I can't renew the book i have checked out online because it is on hold. but it is due april 6 which during the virus shut down period. so please help me take… 178 In Helmet-libraries no loans are due when libraries are closed.  Loans will not be due between March 16th and April 19th 2020. If the loan has not been renewed in due, library will extend the due date by two weeks. We shall re-evaluate the situation after Easter. In addition, the library will extend the loan period for loans due from 20 January to 15 March 2020. There is no overdue fee for extending the loan period.  However, there are exceptions for material that is overdue and therefore in recovery.  If your loan has expired before January 20, 2020, it is in recovery and the loan cannot be renewed. Please contact your local library via email or by telephone to check the…
I would like to apply for an interlibrary loan. How can I do this? 177 If You want to get  interlibrary loan from Finland You must to go Your local library and ask them to send Your Interlibrary loan request to Helsinki City Library. Mail address is: kaukopalvelu@helsinki.fi. You should ask from  library fees for interlibrary loans. In Finland fees from other countries is something from 14€  to 25 € / loan.
Maybe a funny question to ask here, but if there are any job openings at the library, where can I find this messages? Kind regards 177 Openings in the library are very often published in Kirjastot.fi, https://www.kirjastot.fi/ammattikalenteri The difficult part is that they are published in Finnish, but if you can read Finnish or translate the  messages, it's the easiest way to follow them. If you want jobs in Kouvola, you could follow Kouvola City jobs in their website, https://www.kouvola.fi/tyo-ja-yrittaminen/avoimet-tyopaikat/ also in Facebook, https://www.facebook.com/uusityokouvola . There are of course all vacancies, not only the library jobs. 
Is it possible now to print documents in any library? 177 Hi! I am sorry but it's not possible in Vantaa libraries during covid -19. If you print official papers you can do it in Vantaa info https://www.vantaa.fi/administration_and_economy/vantaa_information/van…;      
Is there any book in the Persian language available or not? I would like to know how can I search for books in the Persian language online. 175 There are books in the Persian language available. At Helmet SEARCH FOR ITEMS you just write PERSIA and then at left side refine by language you choose Persian. Then you get list of books in Persian language. After that you can refine more, like Fiction or Non-fiction. https://haku.helmet.fi/iii/encore/search/C__SPERSIA__Ff%3Afacetlanguage… https://haku.helmet.fi/iii/encore/search/C__SPERSIA__Ff%3Afacetlanguage…
Is there any place for the citizens to borrow the books in addition to the public/school libraries? For example, Japan, is a bit complicated. Most of community… 175 Many other libraries in Finland are also open for general public: National Library, University libraries, many special libraries (e.g Library of Parliament, Library of the Genealogical society in Finland - though only refence, Migration Institute of Finland etc.), so, no, it is not correct to say that people lend books only in public or school libraries, many use the services of other libraries too. In addition it is of course possible that you can borrow books in clubs and organisations you are a member of (e.g. student organisations). You can browse Finnish Libraries in our Library Directory.
A book combining fact and fiction 174 Vastattu myöhemmin tulleeseen kysymykseen.
I am writing with a great request. I am looking for the author and the title of the book I was reading in the Helsinki library while preparing materials for my… 173 The pages are from Björn Collinders book The Lapps (Princeton University Press, New York, 1949).  You find the book in digital form in Internet Archive. https://archive.org/details/lapps0000coll/page/n3/mode/2up https://archive.org/ https://finna.fi/Record/jykdok.1197473?sid=2999570253
I'm trying to reconnect with someone in Finland and I have his number. Can you help? 168 We do'nt in our service contact persons, but if you have a telefonnumber, the country code for Finland is +358. In Countrycode.org you can find the number, you should dial to call abroad from your country, https://countrycode.org/finland
I'm trying to find someone in Finland but the address I have is no longer listed. Could it be possible that the house has been demolished. The address I'm… 165 Hello It looks like Humalistonkatu has the numbers 1-13 in Karjaa, which would mean that the address has changed. Unfortunately the Address service by the Digital and Population Data Services Agency is only available from Finland. I would suggest free address search services, like fonecta.fi.
I am living in Germany and have just started to study Finish language. Is there a possibility to access e-books, especially picture books and books for younger… 162 The libraries' e-book service requires Finnish domicile. You can use paid e-book services, e.g. https://www.storytel.com/fi and https://www.bookbeat.com/fi.  The services usually have a free one-month trial
Dear Sir, I am a graduated student from China,and my major is Library Science.I think your website is well built,it has so many functions.Can I ask that… 159 Thank you very much for your kind words! This site is build by Libraries.fi, which is a unit that provides national services for public libraries in Finland. The unit is situated in Helsinki City Library. We also cooperate with the National Library in Finland, but are not in the same organization. Libraries.fi, https://www.libraries.fi/node/211157, email editors@libraries.fi
I am able to find the book "China business culture: strategies for success" (ISBN 9810487045) from Yuan Wang in the Helmet websearch, however neither can I… 159 The book is not available, it is catalogued to our system, but we don't have a single copy of it. You can make a request for inter library loan: https://www.helmet.fi/en-US/Libraries_and_services/Interlibrary_loans/Interlibrary_loan_request(7869) Note that it costs 7 € in that way.
What services do you provide at home? 156 Your question is unfortunately hard to comprehend. Can you specify what you mean by services?  
Dear all, our 9 year old daughter has lost the library card. How can we get a new one? Is it possible to lock the lost card? 155 Please contact the library to lock the card https://www.helmet.fi/en-US/Info/FAQ/FAQ__Troubleshooting(987). You can get a new card in your nearest library.
I wish to donate some English-language scholarly books (film, theater) to your library. Please tell me how to do this. I am a legal resident of Filnland,… 155 You have gotten the answer from my colleague. So we are waiting for books.
I would like to view the number of book borrowers in “each” public library of Helsinki for the year 2019 154 The public libraries of Finland release each year public data about all kinds of things at https://tilastot.kirjastot.fi/.The data can be sorted so that you can see the data of all the Helsinki libraries collectively, but unfortunately you can't see data of each individual library (e.g. Pasila library, Oodi library, etc...). If you are interested in the data relating to the number of borrowers and loans of the public libraries of Helsinki collectively in 2019, you can find it here: https://tilastot.kirjastot.fi/?orgs=400&years=2019&stats=104%2C110%2C111#resultsAs of now, the data relating to each specific library has to be extracted from our library system manually, and if you are interested in such data, you can try contacting…
What steps should I take if a book I loaned out is now damaged and cannot be returned? 153 Hi! Contact a Helmet library directly to discuss how to proceed. If the book is damaged and no longer viable for returning, it must be compensated with the purchase price. Usually it's also possible to arrange compensation with a new copy of the book.  You can find instructions in the Helmet Troubleshooting FAQ.
Are there violins to practice or barrow in any of the metro region libraries? 153 Unfortunately, no libraries in this area have violins in their collections.
I will try and hopefully have found the appropriate resource. Are you able to find the address of our friends. 151 Väestorekisterikeskus (Population Registry Centre) can possibly help you in locating your friend. The contact information can be found here https://dvv.fi/en/article/-/asset_publisher/osoitepalvelu-sisalto Contact information, https://dvv.fi/en/contact