You have changed the format of your site recently,so I am not able to renew the books I borrowed.Instruct me how I can do it online.Your new site is useless to…

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You have changed the format of your site recently,so I am not able to renew the books I borrowed.Instruct me how I can do it online.Your new site is useless to me .Thank you

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Sorry to hear that you are not satisfied with the new HelMet. We are going to develop it further.

You can renew your loans so:

Login through HelMet web library http://www.helmet.fi/en-US. The Login-link is top and in the middle of the website. You need your library card number and pin-code. Now you can see your loans.

There is a renew-link in the left side of the loan. Choose the loans you are going to renew and click Renew selected loans -link. Answer "Yes" to the question "The following item(s) will be renewed, would you like to proceed?" Now you can see the new due date of your loans.

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