I'm curious to know why Firefox 3 has vanished from the public computers. I think there was a vague, security-related explanation months ago when clicking on the Firefox icon but since then even the icon is gone.
You really should propose an alternative to Internet Explorer, which performs poorly and lacks user-friendliness compares to other browsers. There are so many good ones to choose from (eg: Opera 9, Safari, Chrome, and even Firefox 2 is still a contender) library users should benefit from that diversity.
The problem is due to compatibility between Firefox and Citrix system which the public computers use. So that is why Firefox is currently removed from public computers in Helsinki. The problem is not yet solved and unfortunately it is still not known when Firefox will be back in public computers.
Your comments have been forwarded to the IT unit of Helsinki City Library.
Thanks for your feedback.