| I am in tampere. I borrowed the book from korso helmet liberary. How do I renew the loan? |
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Books from the Helmet libraries can only be returned to one of their own libraries. If you have not saved an email address to your library card, you can only reset your pin number in-person at the service counter of any Helmet library. If creating a new pincode is not working for other reasons, get in contact with the Helmet libraries directly. This is done by going to their website - Libraries and services | Helmet - and selecting a library, which provides the phone number and e-mail contact details for particular libraries within the Helmet network. They can further assist you on creating a new pin code and may be able to renew your loans remotely, provided they do not have reservations. |
| I didn't turn in my books on time. can i extend the reading time? |
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If the book is borrowed from Helmet library, you can renew it 5 times.
Renewal is not possible if the book is reserved or you have received another reminder about being late.
You can contact one of the pearl libraries, and we will look into the matter. https://www.helmet.fi/en-US/Libraries_and_services |
| How can i renew my loan of the book? |
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Loan renewal is easiest to do through Helmet.fi. To log in You need Your library card number and PIN code.
You can also renew your loans by telephoning or visiting the library.
Loans can be renewed up to five times, if they have no reservations pending. If you have 30 euros or more in unpaid fees, you will not be able to renew your loans.
https://www.helmet.fi/en-US/Info/Using_the_library/Library_card_and_loa…
https://www.helmet.fi/en-US |
| I write from a Kindergarten. We have lost a library book, how can I resolve this problem? I cannot renew any of the items I borrowed. The book lost was:… |
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Could you please contact the Espoo City Library by phone. Or come visit.
Let's solve your problem straight away.
https://www.helmet.fi/en-US/Libraries_and_services |
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