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Dear all, our 9 year old daughter has lost the library card. How can we get a new one? Is it possible to lock the lost card? 88 Please contact the library to lock the card https://www.helmet.fi/en-US/Info/FAQ/FAQ__Troubleshooting(987). You can get a new card in your nearest library.
I need games that help me to study Suomi language, like 'missä, mistä, mihin' or any game like this, how can I find them in the library?or request them from… 87 There is a few board games in Helmet Libraries which help you to study Finnish. For example: Suupaltti : lautapeli suomen opiskelijoille / pelin suunnittelu Krista Keisu & Hanna Paloneva ; ulkoasu ja kuvitus Matti Mitroshin Suomen mestarin sanapeli : sanastoa kasvattava korttipeli kielenopiskelun tueksi https://www.helmet.fi/en-US
I have a 3years certicate in library science,i am looking to find a short course in finnish to enable me work in the library as support . please how can you… 86 Hello, Courses in finnish are available at several institutions and Private enterprises. The adult education branch at Helsinki city is a good starting point. After achieving a certain level you can ask about kieliharjoittelu, or language traineeship at the Helsinki  or Espoo city library. https://www.hel.fi/sto/fi/opiskelu/maahanmuuttajat-immigrants/suomen-ku… https://www.espoo.fi/fi-FI/Kulttuuri_ja_liikunta/Kirjasto/Tarvitsemme_s…      
I accidentally returned a game and forgot to put the SD card in the box. I need to return the actual game, how can I do that? 85 It is best to get directly in contact with the library that the SD card belongs to. Assuming it was borrowed from one of the Helmet libraries you could contact their customer service through their website or bring the SD card to the library from which it was borrowed in person. To find the contact details for your own library, if it is part of the Helmet group, go to this website Libraries and services | Helmet and choose your library, which will give you the contact details for that particular location.
Dear Sir, I am a graduated student from China,and my major is Library Science.I think your website is well built,it has so many functions.Can I ask that… 84 Thank you very much for your kind words! This site is build by Libraries.fi, which is a unit that provides national services for public libraries in Finland. The unit is situated in Helsinki City Library. We also cooperate with the National Library in Finland, but are not in the same organization. Libraries.fi, https://www.libraries.fi/node/211157, email editors@libraries.fi
I will try and hopefully have found the appropriate resource. Are you able to find the address of our friends. 84 Väestorekisterikeskus (Population Registry Centre) can possibly help you in locating your friend. The contact information can be found here https://dvv.fi/en/article/-/asset_publisher/osoitepalvelu-sisalto Contact information, https://dvv.fi/en/contact
What services do you provide at home? 81 Your question is unfortunately hard to comprehend. Can you specify what you mean by services?  
I wish to donate some English-language scholarly books (film, theater) to your library. Please tell me how to do this. I am a legal resident of Filnland,… 81 You have gotten the answer from my colleague. So we are waiting for books.
I was wondering when the studios and the music rooms in the new central library Oodi will be available for reservations? Thank you:) 80 Sometime during the spring, hopefully as soon as March, but the construction is still on going, so we can’t say for sure.
How can i borrow a drill 80 It is possible to borrow a drill from some Helmet-libraries. Drills can not be booked but availablity can be checked via Helmet. Loan periods vary from one day to two weeks.  ttps://haku.helmet.fi/iii/encore/record/C__Rb2153764__Sporat__Ff%3Afacetmediatype%3Aq%3Aq%3AObject%3A%3A__Orightresult__U__X3?lang=eng&suite=cobalt
I am able to find the book "China business culture: strategies for success" (ISBN 9810487045) from Yuan Wang in the Helmet websearch, however neither can I… 79 The book is not available, it is catalogued to our system, but we don't have a single copy of it. You can make a request for inter library loan: https://www.helmet.fi/en-US/Libraries_and_services/Interlibrary_loans/Interlibrary_loan_request(7869) Note that it costs 7 € in that way.
I just moved to Helsinki from Italy. I would like to know if there are some english book club for next autumn/winter. Kiitos! 78 Unfortunately branches of Helsinki city library have no English book clubs this autumn.  
I can't renew the book i have checked out online because it is on hold. but it is due april 6 which during the virus shut down period. so please help me take… 78 In Helmet-libraries no loans are due when libraries are closed.  Loans will not be due between March 16th and April 19th 2020. If the loan has not been renewed in due, library will extend the due date by two weeks. We shall re-evaluate the situation after Easter. In addition, the library will extend the loan period for loans due from 20 January to 15 March 2020. There is no overdue fee for extending the loan period.  However, there are exceptions for material that is overdue and therefore in recovery.  If your loan has expired before January 20, 2020, it is in recovery and the loan cannot be renewed. Please contact your local library via email or by telephone to check the situation.  
Is there any book in the Persian language available or not? I would like to know how can I search for books in the Persian language online. 78 There are books in the Persian language available. At Helmet SEARCH FOR ITEMS you just write PERSIA and then at left side refine by language you choose Persian. Then you get list of books in Persian language. After that you can refine more, like Fiction or Non-fiction. https://haku.helmet.fi/iii/encore/search/C__SPERSIA__Ff%3Afacetlanguage… https://haku.helmet.fi/iii/encore/search/C__SPERSIA__Ff%3Afacetlanguage…
I have lost my library card, and Pin id, would like to get a new one. How can I get a new one? 78 It´s necessary in this case to visit your Library, you´ll get there your new card and PIN-code. Welcome to any of our Libraries. Take tour ID-card with you. 
I am an experienced librarian with masters qualification from abroad. I am moving to Finland. Is there a professional society for librarians in Finland? I am… 78 Hello When it comes to getting your degree recognized in Finland you need to be in contact with the Finnish National Agency for Education.  When it comes to your question about a professional organisation I suggest to look into the Finnish Library Association and ask for help there.
I am looking for materials regarding a man named XX. He is a performer in the early 1900s and did do shows around the world. I… 75 The famous artist you are searching for is said to have donated all his belongings to Blekinge Läns Museum, see https://blm.kulturhotell.se   
Can I make a new music cd request? Lee Perry 'Heavy Rain'? Thank you 75 Hello! We have now received your request. I have sent it to the person who purchases reggae CD:s.  In the future, if you want to make any request, it's better to make your request here: https://vaski.finna.fi/Content/asiakkaana?lng=en-gb#hankintaehdotus Petri Kipinä/Music Library
I live in Turku and do not come to Helsinki often. Can I still be Helmet´s customer? I want e services only? 74 You don't have to live in Helmet-area (Helsinki, Espoo, Vantaa or Kauniainen), but You need to have an address in Finland to get a library card. You can obtain a library card and PIN code from any Helmet library by providing your address and presenting a valid ID card with a photograph and personal identity number accepted by the library.  If you are 15 years old, you can save your own personal details in customer register in advance by filling the form by clicking the link below. You will get your library card quicker by filling the registration form beforehand. Once you have saved your personal details, you can pick up your library card from any Helmet library. Take a valid ID card with you. If you do not pick up your library card…
Is it possible now to print documents in any library? 73 Hi! I am sorry but it's not possible in Vantaa libraries during covid -19. If you print official papers you can do it in Vantaa info https://www.vantaa.fi/administration_and_economy/vantaa_information/van….