|I have just been notified that a book I have reserved has arrived at the library. I am going out of town, so I just cancelled it online. Is there anything else…
||If You cancelled Your reservation in HelMet online, that is all You need to do.
In case You cancel Your reservation before the pick-up date, You don't have to pay the fee for the uncollected reservation.
|I would like to borrow book in order to learn finnish (Ykäänkö vai ykiinkö – Highway to hill by Gimara) Please let me know if it is available at any library. …
||Ykäänkö vai ykiinkö – Highway to hill by Gimara is not available at the moment in any Helmet Library, nor in any other library in Helsinki. There are also a couple of reservations for this item.
You can make a make a reservation for the book through Helmet.
|I want to book a time to practice piano at the library next to Rautatienasema. Is it possible? How do I do it?
||You can book the piano room in Library 10 by phone or via Internet. The phone number is 09 3108 5000. The room can also be booked at https://varaus.lib.hel.fi/?cid=en-GB. Choose “Library 10” and click “Show available times”. Then check “Workspaces” and choose the number 41 (“Practice room Electric piano”). You need your library card number and pin code when booking the room.