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collaborative digital reference service

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I'm a student from Korea in Library of Information Science major. Now, I'm doing the research of CDRS, especially the status of CDRS of OECD countries, so I… 1651 28.10.2008 In Finland we have a national Collaborative Digital Reference Service, which is the (1.) Ask a Librarian, situated in Libraries.fi, (10.) http://www.libraries.fi/ask_librarian . It functions in (9.) three languages, Finnish, Swedish and English, of which the two first are official languages in our country. Our (2.)software is a product specially made for our use upon a programme basis named Meteor. It is planned and produced in Finland by Sininen Meteoriitti, Blue Meteorite, http://www.meteoriitti.com/, in cooperation with an other Finnish firm Connexor, which is specialised in semantic web tools. (3.-4.-5.-6.-7.) Our service in an email-service, the questioner sends his question on a webform and gets the answer in to his email within…

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