I lost my libary card. Is it possible to have a new one and how is the fee? Thank you

Posted
20.5.2020

Hi,
I lost my libary card. Is it possible to have a new one and how is the fee? Thank you

Answer

Answered
22.5.2020
Last updated
22.5.2020

It is of utmost importance that you report the loss of your library card immediately to any Helmet library. For information see https://www.helmet.fi/en-US/Info/FAQ/FAQ__Troubleshooting(987).

You are not responsible for the loans that have been checked out on your card after you have reported the card lost, but until you report the loss of your library card you may be held responsible.

A new card is liable to charge. Information on libray cards and all costs can be found on www.helmet.fi>Info>Using the library.

 

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