You have changed the format of your site recently,so I am not able to renew the books I borrowed.Instruct me how I can do it online.Your new site is useless to…

Posted
08.10.2012

You have changed the format of your site recently,so I am not able to renew the books I borrowed.Instruct me how I can do it online.Your new site is useless to me .Thank you

Answer

Answered
11.10.2012
Updated
11.10.2012

Sorry to hear that you are not satisfied with the new HelMet. We are going to develop it further.

You can renew your loans so:

Login through HelMet web library http://www.helmet.fi/en-US. The Login-link is top and in the middle of the website. You need your library card number and pin-code. Now you can see your loans.

There is a renew-link in the left side of the loan. Choose the loans you are going to renew and click Renew selected loans -link. Answer "Yes" to the question "The following item(s) will be renewed, would you like to proceed?" Now you can see the new due date of your loans.

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